- govermental policies
- technology changes rapidly
- environmental concerns
- changes in relationships with customers and suppliers
- shifts in industrial zones
- completition intensifies
- customers take charge
And About Internal Changes
- change becomes faster with ever increasing requirements
- change becomes more complex
- the degree of change in changing
External Development put a lot of strain on the Performance
Performance criteria ----- requirement -----> External Developments
| effectivity
| efficiency
| flexibility
| innovation
| quality
*according to external effect
Coping with:
- uncertainty
- variations
- ambiguity
- shorter response times
- improved quality and reliability levels
Coping successfully with External Developments depends on Organizational Characteristics
External Developments
|
--------------------------------------------
Requirements| |Adaptability
Performance criteria --- Degree of success--- Organizational characteristics
vision and strategy -
structure and functions -
people and culture -
systems and method -
How adaptive and successful is your organization?
Is your speed in performance improvement on the leading edge or is your rate of improvement flat?
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