- Shared vision of Manufacturing Excellence
- Customer Orientation
- Measurement
- Ownership by people
- Peoblem solving at the source
- Self-management
What can you expect from this course?
This course is:
- to discuss basic concepts and principles but in relation with our own problems and activities
- to start to recognize the obstacles within ourselves and out organizations that constrain us of becoming world class competitors
- to practice the application of the "Heart of Learning" for industrial activities
The course is not:
- just conveying basic concepts and principles
- giving answers on questions others have asked
- just another problam for manufacturing improvemnet
Creating the Learning Manufacturing Organization
Theory & Choice ---> Act & Test ---> Reflect & Generalize ---> discovery & Question ---> Theory & Choice
Additional to be used at your discretion - Customer Satisfaction
Customer Orientation
- quality
- reliability
- satisfying customers needs
- flexbility
- price
- services
Key Drivers
- reduction of variation
- reduction of uncertainty
- meeting targets
- involvement of poeple
Main parts program
- chain of processes
- elimination of waste
- standardization
- gap analysis
- problem solving
- people empowerment
- stimulation
- motivation
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