Kaizen

Kai = change
Zen = for the better


What about Kaizen

• Customer orientation
• TQC (total quality control)
• Robotics
• QC circles
• suggestion system
• Automation
• Discipline in the workplace
• TPM (total productive maintenance)
• Kanban
• Quality improvement
• Just-in-time
• Zero defects
• Small-group activities
• Cooperative labor-management relations
• Productivity improvement
• New-product development

A comparison of innovation and kaizen

Innovation	Kaizen
Creativity Individualism Specialist-oriented Attention to great leaps Technology-oriented Information: close, proprietary Functional (specialist) orientation Seek new technology Line + staff Limited feedback	Adaptability Teamwork (systems approach) Generalist-oriented Attention to details People-oriented Information: open, shared Cross-functional oriedtation Build on existing technology Cross-functional organzation Comprehensive feedback